Terms of service

Last Updated: September 14, 2026

Welcome to ZUVI WORLD, operated by Panchajanya Garrepelly. These Terms of Service govern your access to and use of our website ([https://zuvi.world/](https://zuvi.world/)) and the purchase of products from our online store.

By using this website, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Eligibility By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. You agree to use this website only for lawful purposes and in accordance with these Terms.

2. Products and Availability We make every effort to ensure that product descriptions, images, prices, and availability are accurate. However, we reserve the right to:

  • Correct errors or inaccuracies.
  • Update product information without prior notice.
  • Modify or discontinue products at any time.

Product images are for illustration purposes and may vary slightly from the actual product.

3. Orders and Shipping

  • Orders are generally processed within 1–2 business days (Monday – Saturday, 9:00 AM – 6:00 PM IST).
  • Orders placed before 5:00 PM (IST) on business days will begin processing the same day.
  • Estimated delivery is 3–7 business days within India.
  • We currently deliver within India only.
  • Standard shipping is ₹99.00, and Free Shipping applies to orders of ₹2,000.00 and above.
  • For complete details, please refer to our Shipping Policy

4. Payments We accept secure payments through UPI, Credit & Debit Cards (Visa, Mastercard, RuPay, AMEX, etc.), Net Banking, Digital Wallets, and other supported payment gateways. All payments are processed securely through trusted payment providers. You are responsible for providing accurate billing and payment information when placing an order. For full details, please refer to our Payment Policy

5. Returns and Refunds Eligible products may be returned within 30 days of delivery in accordance with our Refund Policy. Refunds are processed after the returned products have been received, inspected, and approved.

6. Pricing All prices displayed on this website are in Indian Rupees (INR / ₹). Taxes (including GST) are included or calculated at checkout where applicable. We reserve the right to change prices at any time without prior notice.

7. Intellectual Property All content available on this website, including text, images, graphics, logos, product descriptions, and website design, is the property of ZUVI WORLD or its licensors. No content may be copied, reproduced, or distributed without prior written permission.

8. Limitation of Liability To the maximum extent permitted by Indian law, ZUVI WORLD shall not be liable for any indirect, incidental, or consequential damages resulting from the use of this website or the purchase of our products. Nothing in these Terms limits your rights under applicable Indian consumer protection laws.

9. Privacy Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Changes to These Terms We reserve the right to update or modify these Terms of Service at any time. Any changes will become effective immediately after they are published on this website.

11. Governing Law These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Telangana, India.

12. Contact Information

  • Trade Name / Shop Name: ZUVI WORLD
  • Legal Entity Name: Panchajanya Garrepelly
  • Legal Business Address: Flat No: E-704, Apila, Gandipet Main Road, Gandipet, Hyderabad, Rangareddy, Telangana, PIN: 500075, India
  • Email: connect@zuvi.world
  • Phone: +91 90630 45640
  • Order Cut-off Time: 5:00 PM (IST)
  • Business Hours: Monday – Saturday: 9:00 AM – 6:00 PM (IST)
  • GSTIN: 36BBRPG9111M1Z7