Privacy policy

Last Updated: September 14, 2026

At ZUVI WORLD, operated by Panchajanya Garrepelly, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website ([https://zuvi.world/](https://zuvi.world/)), place an order, or communicate with us.

Our online store is powered by Shopify, which provides the eCommerce platform that enables us to sell our products and services securely.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you use our website:

Personal Details:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
Order Information:
- Products purchased
- Order history
- Delivery details
- Returns and refund requests
Payment Information:
- Payments are processed securely through trusted Indian and international payment gateways (e.g., Razorpay/Paytm/UPI). We do not store your debit/credit card details or banking passwords on our servers.
Device Information:
- When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device type, operating system, website usage information, and data collected via cookies and similar technologies.

2. How We Collect Information

We collect information through various methods, including:

Direct information provided by you when placing an order or registering an account.
Information submitted through contact forms or customer support communications.
Automatic data collection via cookies, tracking tools, and website analytics.
Shopify and trusted third-party service providers (payment processing, logistics partners).

3. How We Use Your Information

We use your personal information to:

Process, fulfill, and deliver your orders.
Verify and process payments.
Provide customer support and respond to your enquiries.
Improve our website features and overall shopping experience.
Detect, investigate, and prevent fraudulent transactions or security breaches.
Comply with legal and tax obligations under Indian laws (including GST rules).
Send important order updates, tracking details, and service notifications.
With your explicit consent, send promotional emails, special offers, or marketing communications (you may unsubscribe at any time).

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance performance and personalize your experience. Cookies help us:

Remember your cart items and website preferences.
Analyze website traffic and visitor behavior.
Optimize site speed and layout.

You can choose to disable or block cookies through your browser settings, though doing so may limit your ability to use certain features on our website.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share necessary data with trusted service providers who assist us in operating our business, such as:

Shopify (our eCommerce platform provider)
Payment Gateways (for processing online transactions)
Courier & Shipping Partners (for dispatching and delivering your orders across India)
IT, Hosting, and Analytics Providers
Government/Legal Authorities (only when required by applicable laws or court orders)

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Trade Name / Shop Name: ZUVI WORLD
Legal Entity Name: Panchajanya Garrepelly
Legal Business Address: Flat No: E-704, Apila, Gandipet Main Road, Gandipet, Hyderabad, Rangareddy, Telangana, PIN: 500075, India
Email: connect@zuvi.world
Phone: +91 90630 45640
Order Cut-off Time: 5:00 PM (IST)
Business Hours: Monday – Saturday: 9:00 AM – 6:00 PM (IST)
GSTIN: 36BBRPG9111M1Z7